Think back on your recent interactions. If I asked you how many times you made destructive comments towards the people you work with, how would you answer? “Destructive? No way. I’m a nice person. And when I do give feedback, it’s never destructive.” What about if I asked you how many times you talked negatively about someone when he or she wasn’t present? “Well sure, but everyone does that. It’s part of our culture.”
The topic we are approaching here is a silent leadership killer. Whose leadership, you ask? Yours, your boss’s, your subordinates’. Destructive comments slip into an organization, infect the culture, manifest as other problems, and kill the trust that leaders worked so hard to build.
Today, you’ll be guilty of making comments that can destroy your organization, and you likely don’t even know it.
Command Sgt. Maj. Alan D. Bjerke, command sergeant major of the 3rd Stryker Brigade Combat Team, 2nd Infantry Division, speaks to Canadian Soldiers during practice for a live fire event during Cooperative Spirit 2008 at the Joint Multinational Readiness Center near Hohenfels, Germany.
Link to photo.
If you look at the picture below and can’t remember the last time you felt like that…this post is for you. The picture is a scene of pure exhaustion, of being tested well beyond your comfort zone, of giving more than you thought was possible. It’s discipline, passion, commitment, and courage, all in one moment.
(I hope) we have all been there before, maybe in Basic Training, or on a unit obstacle course, or during a short-lived flirt with CrossFit ten years ago. Combat arms schools test their students with exhaustive rites of passage to see if, somewhere down inside, they will have what it takes to survive the battlefield.
Leaders go through these trials, then as we become more senior we have the flexibility to avoid them. There are fewer and fewer people in a position to challenge us. The responsibility for pushing the limits shifts to the individual and what happens?…capability typically diminishes. We don’t continue the test and we get soft.
This is what happened to me.
CORONADO, Calif. (April 11, 2011) – Students from Basic Underwater Demolition/SEAL (BUD/s) Class 288 participate in log physical training (log PT) during the First Phase of training at Naval Amphibious Base Coronado. Log PT is one of many physically demanding evolutions and has remained a part of BUD/s throughout the history of SEAL training.
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U.S. Navy Photo by Mass Communication Specialist 2nd Class Kyle D. Gahlau/Released)
My goal is to contrast leadership development in my current environment with my experience on active duty in the U.S. Air Force’s Air Mobility Command (AMC). The thing is, I didn’t really experience much formal leadership development during those 12 years on active duty. So what do I want to share?
I’ve settled on this: The active duty Air Force is purging leaders that were developed the hard way over a decade of constant war and other contingency operations, while nearly exclusively retaining candidates who developed their careers and resumes according to official timelines and benchmarks. There is a need for both types of leaders and I want to close this series by advocating for a compromise. Strong leaders, in any stage of their careers, should be considered for positions that have come to be reserved for career development.
U.S. Air Force Capt. Chance Hansen, a C-130 Hercules aircraft pilot with the 36th Airlift Squadron, visually locates another C-130 over Japan Oct. 22, 2013, during a large-formation flight. (
DoD photo by Yasuo Osakabe, U.S. Air Force/Released)
Spotlight Ranger. That’s the label service members use to characterize people who put in average performance day to day, then put on a show whenever the boss is around. Soldiers see right through them and they earn little respect in the unit.
While you must at all costs avoid becoming a spotlight ranger (i.e. dedicate yourself to superb performance regardless of the audience), you don’t want to miss an opportunity to showcase your unit’s good work to your boss. The first post in this series focused on how to start off on the right foot with a new boss. Today’s post looks at how to engage during three types of opportunities you will encounter during your tenure as leader.
Brig. Gen. Robert B. Abrams, National Training Center commanding general, briefs Gen. Martin E. Dempsey, TRADOC commanding general, during Dempsey’s visit to Fort Irwin, Cali., Sep. 23, 2009. (
U.S. Army photo by Sgt. Angelica G. Golindano.)
On the list of items that leaders should care about, there are few higher than achieving effects with your boss.* The purpose is clear enough, to ensure alignment while creating opportunities for your own team. But leaders often place too much emphasis inward and downward during their key leadership time, and neglect to satisfy higher headquarter’s goals.
What’s more, achieving effects with your boss is a tough balancing act. Too assertive and you come off as pushy while alienating yourself from your peers. Too passive and you won’t gain the influence necessary to achieve your goals as a leader.
This series will provide you with the why, when, and how to engage your boss in ways that support their goals while achieving effects for your team. This post, First Impressions, is all about starting off on the right foot. And not to put undue pressure on you, but the process of gaining influence with your boss starts before you even arrive at the unit.
*Above it one might list achieving the mission and building trust with your subordinates.
Chairman of the Joint Chiefs of Staff Gen. Martin E. Dempsey meets with Commander of the NATO Training Mission–Afghanistan Lt. Gen. Daniel P. Bolger in Kabul, Afghanistan, Apr. 23, 2012. DoD
photo by D. Myles Cullen.
Advice on Conduct Toward Friends and Enemies
23 There is a supreme rule of conduct required in these good men-at-arms…they should be humble among their friends, proud and bold against their foes, tender and merciful toward those who need assistance, cruel avengers against their enemies, pleasant and amiable with all others, for the men of worth tell you that you should not converse at any length nor hold speech with your enemies, for you should bear in mind that they do no speak to you for your own good but to draw out of you what they can use to do you the greatest harm.
Speak of the achievements of others but not of your own, and do not be envious of others. Above all, avoid quarrels, for a quarrel with one’s equal is dangerous, a quarrel with someone higher in rank is madness, and a quarrel with someone lower in rank is a vile thing, but a quarrel with a folk or a drunk is an even viler thing.
And make sure that you do not praise your own conduct nor criticize too much that of others. Do not desire to take away another’s honor, but, above all else, safeguard your own. Be sure that you do not despise poor men or those lesser in rank than you, for there are many poor men who are of greater worth than the rich.
The Fort Benning summer heat baked around us as a crusty Sergeant First Class shared sage advice from his long career in the Infantry. He was the senior trainer at the Infantry Officer Basic Course, tasked with imparting leadership and combat wisdom upon the Army’s freshest crop of Lieutenants. We, being that group of new Lieutenants, knew almost nothing about life in the Army and hung on his every word.
The experienced trainer talked about foot marching, “Listen, men…you’re gonna walk a lot of miles during your career as a grunt. And it’s time to start toughening up your feet.” He relayed his methods for ensuring his feet could take him as far as he needed to go:
“Wear your boots as often as possible…hell, I wear my combat boots out to dinner with my wife. You can put on foot powder before a march, if you want. I don’t. And I don’t wear socks because I want those calluses to stay tough, like leather.”
We followed his advice…and we all got blisters.
Noncommissioned officers conduct a ruck march during an NCO Development Program event at
Smith Lake Recreation Area, Fort Bragg, N.C. May 11, 2012.
Link to photo.
One of the constants of military life is the cyclic change of scenery and organizations. While this iterative churning serves many purposes, it has a clear drawback in that with each new assignment, leaders and subordinates must learn to work with each other. What should be a simple task, managing group dynamics distracts from more pressing issues at hand and is often in conflict with other priorities.
Perhaps it is precisely because of these other demands that what I’m about to propose is not widely used in most organizations. What if it were possible to bridge that psychological gap more quickly and reduce the friction between leaders and their teams? Can we accelerate Tuckman’s Form-Storm-Norm-Perform cycle of organizational development? We can.
U.S. Army Second Lt. Mark Lucas, a platoon leader with the 82nd Airborne Division’s 1st Brigade Combat Team, briefs his soldiers before a logistics resupply mission July 8, 2012, at Forward Operating Base Arian, Ghazni Province, Afghanistan.
U.S. Army photo by Sgt. Michael J. MacLeod, Task Force 1-82 PAO.
