“Don’t Do What Others Could Do” – Lessons for Delegation and Authority

“Working harder does not equate to being more productive.” Do you feel that military leaders still have not embraced this fact? Do we try to personally do too much? Do we hold on to projects until deadline, trying to get ever closer to perfection?

Listening to Michael Hyatt’s podcast on “The Fine Art of Delegation,” I again came to the conclusion that effective delegation is a battle that military leaders and staffs fight on a daily basis.

Michael Hyatt gives 5 Imperatives of Delegation in this podcast, but the real gem of the episode is his description of the 5 Levels of Authority. He simplifies the exercise of authority, which then clarifies how leaders should be delegating.

U.S. Army Chief of Staff Gen. Raymond T. Odierno speaks to company-level leaders to discuss leadership
and answer questions during his visit to Wiesbaden, Germany, April 30, 2013.
Photo Credit: Staff Sgt. Steve Cortez

Stop Creating Confusion and Start Providing Answers

There’s nothing more frustrating for a subordinate headquarters than to receive an order that lacks context on the situation or fails to provide the resources needed for execution. It seems that some people advance in their careers and forget what it’s like to serve at the lower levels. One example provides a good lesson on how higher leaders and staffs can enable their organizations instead of causing confusion.

answers

CAMP HIGASHI-CHITOSE, Japan (Dec. 3, 2009)- An aerial view of the combined operations/intelligence center, manned by the Northern Army of the Japan Ground Self-Defense Force, Contingency Command Post of United States Army, Pacific and I Corps Forward during the early stages of Exercise Yama Sakura 57. Photo Credit: U.S. Army Sgt. Gerardo DeAvila, 124th Mobile Public Affairs Detachment

Avoid Becoming an Intellectual Roadblock to Your Team

These two articles from Harvard Business Review look at different areas of the same critical topic:  the powerful, sometimes unintentional ways that leaders influence the intellectual capability of their organizations.

Maj. Kirby Robinson, chief planner, 1st ABCT, briefs a movement plan to convoy drivers prior to a key leader’s engagement April 24 at the tactical movement area at NTC, Fort Irwin, Calif. Photo by: US Army Images

7 “Weak” Traits Military Leaders Should Cultivate

This article from the Huffington Post discusses seven traits that history and society has typically labeled as weak but that followers genuinely appreciate in a leader. Consider a few connections to military leadership:size0-army.mil-2008-03-10-120956

  • Empathy. Yes, having empathy is powerful when trying to connect with your team or a partner, but consider that empathy can also help you understand the enemy. What motivates him? What are his concerns? What are his vulnerabilities? “If you know your enemies and know yourself, you will not be imperiled in a hundred battles.” – Sun Tzu
  • Optimism. The military doesn’t rely on hope, but optimism isn’t about being hopeful. It’s about having “confidence in a successful outcome.” Who wants to follow a leader who doesn’t have a positive expectation about the mission, the team, or even his own leadership abilities?
  • Altruism. Phrased a different way, this trait is the #2 priority in the military – “Mission first, people always.” The volunteer military has clearly recognized that ensuring the welfare of its members has a direct, explicit link to mission performance. Leaders who do not take care of their people do not survive in the military.
  • Discernment. This is a crucial, if not decisive trait for military leaders. Discernment, the ability to accurately assess and judge a situation, forms the basis of our decision-making methodology (“See First, Understand First”; “Understand, Visualize, Describe”; Situational Awareness, Situational Understanding; Design). We must be able to assess conditions based on relevant factors and be able to discard extraneous information. This trait applies both in combat and in the day to day leadership process.

Read the rest of the article here.

Questions for Leaders:

  • What approach have you taken to assess the effectiveness of your own leadership traits?
  • What traits do you encourage in your subordinate leaders? Do they know what they are?
  • What other traits are important but rarely get talked about?

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Quote: Terrain is Decisive

“In a fight between a bear and an alligator,
it is the terrain which determines who wins.”
– Jim Barksdale

The importance of terrain is so incredibly simple that leaders often overlook its decisiveness. Once we progress out of the Platoon Leader days of land navigation, we think we have the terrain thing figured out.

Yet, history proves time and again that there is no other factor of war that can so quickly and destructively turn the tide of battle. As such, when reading this quote (again and again), leaders would do well to keep in mind the following:

3 Traits That Will Get You Fired

When was the last time you saw a military peer get fired from a position? Doesn’t happen too often, right? In the civilian world, the last several years has been characterized by high unemployment and a difficult job market even for new college graduates. In contrast, the military is intentionally difficult to enter, but also hard to be removed from. Why is that?

Several reasons are important:

  • The military invests a lot of time/resources in developing specialized skills
  • The nature of service is honorable and we give the service member much credit for volunteering to serve
  • Service members are not easily replaceable
  • The military asks a lot of its service members, so it gives a lot of leeway for marginal behavior
  • Service members typically move every 2-5 years, so supervisors can “wait out” bad performance and pass it down the line

As a leader, you have mediocre performers on your team, the ones who fulfill their duty and not much more. They keep the organization running by learning just enough to progress in the military’s “up or out” system. They’re not destructive, they’re just there.

But how do you identify the bad apples, the ones who will have a corrosive, or even dangerous effect on your unit or another unit down the road? What subordinate traits are unacceptable and worth of dismissal?

12 Tips for Effectively Counseling Your Subordinates

Counseling your team is a lot like creating a leader development program…if you overthink it, it’ll never get done. Plenty of leaders groan when we talk about counseling and typically cite any of the following reasons for not getting it done:

  • “It takes so much time to counsel everyone each month.”
  • “I give plenty of feedback in meetings and other times.”
  • “My people already know where they stand.”
  • “We have more pressing priorities than counseling. You know we’re deploying, right?”

Counseling

But most often, leaders don’t counsel because they’re uncomfortable with giving direct feedback. They also have difficulty telling subordinates that they’re doing an average job (it’s the best and the worst performers that are the easiest to give feedback to).

Leaders have to overcome these objections. 

Marshall on the Combat Leader

You’ll need to read this General George C. Marshall quote several times to absorb all the lessons hidden within it.

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When you are commanding, leading [soldiers] under conditions where physical exhaustion and privations must be ignored, where the lives of [soldiers] may be sacrificed, then, the efficiency of your leadership will depend only to a minor degree on your tactical ability.  It will primarily be determined by your character, your reputation, not much for courage—which will be accepted as a matter of course—but by the previous reputation you have established for fairness, for that high-minded patriotic purpose, that quality of unswerving determination to carry through any military task assigned to you.

General George C. Marshall, Speaking to officer candidates in September 1941

Here are a few of the takeaways:

  • The “starting line” for leadership in combat is that one must accept, ignore, and discard the physical hardship that accompanies it. Exhaustion is the innate price of participation. Thus, leaders should maintain a physical fitness level that allows them to fulfill their command duties despite fatigue.
  • Tactical ability in combat is not as important as character. This is a tough concept to grasp, but it helps to ask, “Which is more dangerous in combat – a lack of tactical ability? or a lack of character?” Marshall seems to indicate that inexperienced commanders can still succeed in combat by making common sense, informed decisions – and that an organization can absorb a leader’s lack of tactical ability. However, a commander lacking character will have more destructive and permanent effects on an organization.
  • Courage is the default for a combat leader. Similar to endurance under privation, Marshall says that courage in combat is a given, and expected by Soldiers. Is this concept in line with our view of courage in combat today?
  • What does create success for a commander in combat? Marshall says plainly that character is decisive above all else. Character accompanied with perseverance under any conditions, fairness in decision making, and a clear attitude of service to the Nation.

Questions for Leaders

  • Does your organization know what traits are assumed and expected of them?
  • How prepared is your team to face the physically and mentally exhaustive realities of combat? Have you replicated them in training?
  • How does a leader measure/assess the qualities of perseverance, courage, and character that are necessary in combat?

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