How to Avoid Guidance that Stifles Initiative

Think about the unit you’re in or the team you’re on. Do you have the freedom to contribute your own ideas? Does the boss ask for your input in solving problems or does he simply tell you what to do? It’s safe to say that you want the freedom to add value. You want to feel like your contribution actually matters. You want a hand in solving the problem, not just in executing a solution. Such environments encourage creative thought and ultimately lead to better performance.

Why, then, do leaders flip so quickly to “transmit guidance” mode when the team faces a problem? Why do leaders start issuing solutions instead of asking for them? Why do leaders see challenges as opportunities to showcase their own intellect instead of develop the intellect of those they lead?

guidance

U.S. Marine Cpls. Armondo Cortez, left, and Estevan D. Hernandeza discuss their plan for dismantling the command operation center during the retrograde of Patrol Base Boldak in Afghanistan’s Helmand Province, Aug. 15, 2014. Cortez, a data network specialist, and Hernandez, a telephone switchboard and personal computer intermediate repairer, are assigned to Charlie Company, 1st Battalion, 2nd Marine Regiment. Link to photo.

Patton’s Advice Has a Flaw

When I was in high school and the service academy, I did what many aspiring military leaders do. I studied famous generals from history and extracted the lessons that I wanted to live and lead by. I compiled quotes from Sun Tzu, Clausewitz, Napoleon…Washington, Marshall, and Powell.

And of course, Patton. I had pages of Patton quotes. There was the “pint of sweat and gallon of blood” quote, the “good plan executed now” dictum, and “L’audace, l’audace, toujours l’audace!” But here’s the quote that stuck with me the most:

“You are always on parade.”

I referenced it almost daily as a clear reminder that example is everything in leadership. [I even wrote about it in You Are Being Watched.] But now, 20 years later, I think Patton’s analogy has a serious flaw.

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George Patton, c. 1919.

You Are Being Watched – A Lesson in Example

Years ago, as I approached my commissioning as a Second Lieutenant, a mentor was describing Army life to me and said something memorable about example. He pointed out,

“You will pass probably a hundred Soldiers throughout each day…and you’re gonna have to salute each one of them…and it will start to feel routine and unimportant, almost an annoyance. But don’t get sloppy and don’t take it for granted. You won’t remember each one of those Soldiers, but they will remember you. You may be the only officer a Soldier sees that day…the only salute he sees in return. So execute each interaction as if it were the most important of the day.”

Always on Parade

There is clearly the “professional bearing and appearance” side of my mentor’s lesson, the idea that a leader, whether she likes it or not, is on a perpetual stage.  Every moment is an opportunity to represent the organization’s values and telegraph desirable performance standards. Appearance matters. Doing correct push-ups matters. Training to standard matters. And suffering hardship with the team matters.

“Be an example to your men, in your duty and in private life.
Never spare yourself and let your troops see that you don’t in your endurance of fatigue and privation.”
~ German Field Marshal Erwin Rommel

“You are always on parade.”
~ General George S. Patton, Jr.

Another aspect is that leaders influence followers in ways that are less-direct and more personal. Just as you have chosen what talents you like about your leaders, your followers get to choose what traits they will model after you. Each person views your leadership from a different perspective and a different set of needs. Some are looking for perseverance during busy times. Others are disgruntled and need the passion reignited. Some need a good lesson in humility. Still others will bend their parenting behavior to model your character traits.

Bottom Line

You don’t get to decide which lessons people take from your example or when they decide to learn from your behavior. You’re always “on” and you will likely never discover the true impact of your leadership. This is both the burden and the blessing of leadership…make it count.

“The most important thing I learned is that soldiers watch what their leaders do.  You can give them classes and lecture them forever, but it is your personal example they will follow.”
~  General Colin Powell

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