Achieving Effects with Your Boss, pt. 1: First Impressions

On the list of items that leaders should care about, there are few higher than achieving effects with your boss.* The purpose is clear enough, to ensure alignment while creating opportunities for your own team. But leaders often place too much emphasis inward and downward during their key leadership time, and neglect to satisfy higher headquarter’s goals.

What’s more, achieving effects with your boss is a tough balancing act. Too assertive and you come off as pushy while alienating yourself from your peers. Too passive and you won’t gain the influence necessary to achieve your goals as a leader.

This series will provide you with the why, when, and how to engage your boss in ways that support their goals while achieving effects for your team. This post, First Impressions, is all about starting off on the right foot. And not to put undue pressure on you, but the process of gaining influence with your boss starts before you even arrive at the unit.

*Above it one might list achieving the mission and building trust with your subordinates.

boss

Chairman of the Joint Chiefs of Staff Gen. Martin E. Dempsey meets with Commander of the NATO Training Mission–Afghanistan Lt. Gen. Daniel P. Bolger in Kabul, Afghanistan, Apr. 23, 2012. DoD photo by D. Myles Cullen.

“Sir, you humiliated us.” – A Commander’s Lesson in Leadership

Guest author Captain Joel Martinez shares his story of humility in command

Reading a post on The Military Leader one day, a question reminded me of a critical leadership lesson I learned from my time in command. It read, “When was the last time you heard a unit commander ask for feedback, consider the input, publicly admit he’s wrong, and change his opinion?

Given that I have a vivid example of being humbled while in command, I felt compelled to share my story.

Leadership

The 1st Cavalry Division Soldiers trying out for the 2nd Battalion, 38th Cavalry Regiment, Long range Surveillance, Airborne unit here at Fort Hood, Texas gut out the last mile of a two and a half mile buddy run, July 27.
U.S. Army photo by Spc. Adam Turner, 1st Cav. Div. Public Affairs.
This is a guest post by Army Military Intelligence Officer, Captain Joel Martinez. He commanded the 66th Military Intelligence Company of the 3d Cavalry Regiment and now passes on his lessons as an Observer/Coach Trainer at the National Training Center.

How to Write Your Own User Manual

by Jim Perkins

One of the constants of military life is the cyclic change of scenery and organizations. While this iterative churning serves many purposes, it has a clear drawback in that with each new assignment, leaders and subordinates must learn to work with each other. What should be a simple task, managing group dynamics distracts from more pressing issues at hand and is often in conflict with other priorities.

Perhaps it is precisely because of these other demands that what I’m about to propose is not widely used in most organizations. What if it were possible to bridge that psychological gap more quickly and reduce the friction between leaders and their teams? Can we accelerate Tuckman’s Form-Storm-Norm-Perform cycle of organizational development? We can.

User manual

U.S. Army Second Lt. Mark Lucas, a platoon leader with the 82nd Airborne Division’s 1st Brigade Combat Team, briefs his soldiers before a logistics resupply mission July 8, 2012, at Forward Operating Base Arian, Ghazni Province, Afghanistan.
U.S. Army photo by Sgt. Michael J. MacLeod, Task Force 1-82 PAO.

Insight from TED You Can Use Right Now

This TED video featuring collaborative engineering expert Tom Wujec is 9 minutes long…and yet you’ll be hard-pressed to find another way to find so much insight packed into 9 minutes. The task Wujec presents his clients is simple:  “Draw how to make toast.” What seems like an elementary exercise explodes into a multi-faceted lesson on collaboration, organizational creativity, decision-making, motivation, and leadership.

In case you don’t get to sit down with this video and take notes, here are some clear connections to military leadership that I observed through his talk. As I watched, I saw application to a wide range of situations:

  • A commander and Command Sergeant Major bringing the new team together to cast the vision statement for their time in command
  • Any staff member staring at a blank Excel spreadsheet or map of the training area, tasked with planning the unit’s next phase of training
  • A supply sergeant frustrated with how to reorganize the broken shop she just inherited
  • Unit leaders piecing together the events that tragically led to a Soldier’s death
  • Any one of us handling a piece of military equipment and wishing there was some better way to do X
  • Unit leaders searching for how to implement Sexual Harassment and Sexual Assault Program guidance
  • Strategists writing future policy and operating guidance
  • An icebreaker exercise for unit team building and leader development events
  • Visualizing alternate courses of action for a tactical problem
  • A lesson on simple versus complex systems and plans
  • Advice on how to communicate complex ideas to your team
  • Insight into how the team members perceive situations, analyze problems, and express their thoughts
  • An after action review process for reverse-engineering events like training exercises, unit functions, and campaign plans
  • A way to explain the abstract Design Process and simplify the convoluted Military Decision Making Process
  • A method for walking out of meetings feeling like you actually accomplished something.

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Simon Sinek’s Advice for the Military’s Sexual Assault Problem

by John Gassman

Simon Sinek is an ethnographer who has written two books on leadership: Start with Why: How Great Leaders Inspire Everyone to Take Action and Leaders Eat Last: Why Some Teams Pull Together and Others Don’t. His books are a study of leaders in action and he often uses military examples to illustrate his points. (In fact, Major General Jimmie Jaye Wells at US Army FORSCOM is using Leaders Eat Last as a part of his Professional Reading Program Forum.)

Simon Sinek is also a TED contributor and his two recorded talks are powerful tools for military leaders. His first talk, recorded in September 2009, is about How Great Leaders Inspire Action. If you haven’t watched it yet, stop reading right now and go watch it. If you ever found yourself looking for a way to explain why commander’s intent is so important, this is the kick-starter you wanted.

His more recent TED talk, titled Why Good Leaders Make You Feel Safe, holds a mirror up to military leaders and offers some fantastic insights into trust, safety, and teamwork. If you’re looking for a way to talk to your leaders about sexual harassment, equal opportunity, or suicide prevention, this can be a powerful tool to start the conversation.

Simon Sinek

Forging Adaptive Leaders Through Crucible Training

by Chris Ingram

Are your teams capable of adapting to a rapidly changing environment? Do you have the best people in positions of leadership to deal with chaos? There are two ways we find out: in combat, or before. To answer these critical questions about our teams and our leaders, we often use a historically successful model: the crucible training event.

To do this, at the Company, Battalion, Brigade, or even Division level, crucible training must be well-defined, include the proper mix of participants, and evaluate the right set of skills in a way the challenges individuals and grows adaptive teams.

This is a guest post by Army Infantry Officer, Medium blogger, and Military Writer’s Guild member, Christopher Ingram. Connect with him on Twitter @chrisgingram.

training

Addicted to Winning (Habit Series #1, pt 2)

As a follow-up to Part 1 in the Habit Series from Marshall Goldsmith’s “Twenty Habits that Hold You Back from the Top,” let’s take a look at why military leaders are routinely addicted to winning, which turns out to be both helpful and potentially destructive.

Winning

A U.S. Air Force F-16 Fighting Falcon aircraft assigned to the 18th Aggressor Squadron takes off for a sortie at Eielson Air Force Base, Alaska, Oct. 15, 2014, during Red Flag-Alaska 15-1. (Link to DoD photo by Senior Airman Peter Reft, U.S. Air Force/Released)

Addicted to Winning (Habit Series #1, pt 1)

Have you ever browsed the bargain section of Barnes & Noble and been automatically skeptical about the quality of the books? “This looks interesting…but why is it so cheap?” Because the only thing worse than being slightly dissatisfied with a full-priced book, is being fully dissatisfied with a discounted one you got tricked into buying. Right? So, I spend some time investigating a bargain book before I buy it.

That’s what happened with What Got You Here Won’t Get You There, by leadership coach and best-selling author Marshall Goldsmith. This book that I was skeptical about turned out to be a wealth of applicable insights on leader behavior, team building, and interpersonal influence.

One section of the book should be mandatory reading for every leader, especially we military leaders who have command authority to “fall back on” when personal leadership talent falters. It’s called “The Twenty Habits That Hold You Back from the Top.” Reading this section is like getting the results of a 360° peer feedback process without having to take the survey…eye-opening and humbling.

What I will do for this new series of blog posts is highlight a habit or two and apply them to the unique leadership environment we face in the military, giving examples and recommendations along the way. I encourage your participation in the Comments section, as I am certain that other leaders have experienced these habits and have useful insight to share.

That said, the first workplace habit that is holding back military leaders is…winning too much.

Winning

Sapper competitors complete the rope climbing portion of the obstacle course before sprinting to the finish line. The Best Sapper Competition gives engineers throughout the Army the opportunity to compete in a grueling six phase and three-day competition to determine who are the best engineers in the Army. DoD photo by Benjamin Faske. Link to photo.