Stories of Failure – Undermining the First Sergeant

Anyone in search of success should plan on finding failure along the way. Not only should it be accepted as a matter of course, failure should be invited as an indicator of what works and what doesn’t. Those who never fail aren’t pushing themselves hard enough, as the saying goes.

But failure in leadership is tricky because leadership involves people. Catastrophic failure is not acceptable, but it’s helpful to fail just enough to learn good lessons without hurting your people. Then hopefully the lesson will stick with the leader throughout the career and benefit future organizations and their people. That’s how I learned a vital lesson about communication and trust.

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Army 1SG Joshua Engel, First Sergeant for the 416th Theater Engineer Command, Headquarters Company.
Link to U.S. Army photo by SFC Michel Sauret.

The Three C’s of Trust

by Philip Gift

There are many reasons that a person joins an organization. No matter the reason, that person should strive to make a positive difference to the organization and its members. This impact…the cohesion that comes from positively influencing others…is the foundation of trust. And gaining it can be boiled down to three fundamentals:  Competence, Caring, and Communication.

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Personnel from the Air Transport Office, Post Office, and Supply Department unload mail and cargo from a MH-53E Sea Dragon assigned to the “Blackhawks” of Helicopter Mine Countermeasures Squadron One Five (HM-15) on the flight deck aboard the nuclear-powered aircraft carrier USS Enterprise (CVN 65), Arabian Gulf. U.S. Navy photo by Photographer’s Mate Airman Milosz Reterski.

Meet the Extraordinary Leader

by Charles M. Herbek

The purpose of the article is to introduce you to the extraordinary leader. First, a definition. A description of the extraordinary leader must examine the two separate parts of the term. Extraordinary: very unusual or remarkable. Leader: a person who has commanding authority or influence.

If we combine the two definitions, we have “a remarkable person who has commanding authority or influence.” But it doesn’t tell us what this leader does, how we can recognize one, or what we should aspire to become, if that is our intent. For this we must look at what this extraordinary leader does, for it is in that behavior, the outward actions recognizable by all, that we find the foundational aspects of the extraordinary leader.

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Air Force Capt. Daniel Stancin applies face paint during survival, evasion, resistance and escape training at Yokota Air Base, Japan, April 21, 2016. Stancin is a navigator assigned to the 36th Airlift Squadron. Air Force photo by Senior Airman Delano Scott.

Leadership Reflections from Battalion Command

by Scott Halter

Recently I was blessed to spend three years in command of a battalion of outstanding American Soldiers. As with any leadership opportunity, some things went really well and other things did not. As summer approaches and hundreds of leaders prepare to take the unit colors, I offer a few ideas to spur some reflection on commanding a battalion.

As a commander, my leadership focus was simple:  1) Take a servant-leader approach, 2) Train deliberately, and 3) Communicate with intention.

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A medical evacuation crew with Company C, 7th Battalion, 101st Aviation Regiment, prepares for takeoff from a refueling point during a collaborative training mission at Fort Campbell, Ky., July 19, 2012. Photo Credit: Spc. Jennifer Anderson, 159th Combat Aviation Brigade Public Affairs.

Telling the World How Smart We Are (Habit Series #6)

The civilian world doesn’t experience this phenomenon, but there’s a form of gazing in the military that’s not considered sexual harassment. It’s the uniform once-over that occurs when service members are introduced for the first time.

You’ve seen it…we trade lengthy, indiscreet, almost uncomfortable stares at each others upper torso and arms to interpret the story told by one another’s rank, badges, medals, decorations, tabs, and patches. We do it because we want to know who we’re dealing with, what the other person is bringing to the table. (And if we’re being honest, we should go ahead and admit that it’s also an ego check: “Have I been through more than this guy? How much do I need to regard him?”)

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Link to photo on Wikipedia.

People…the Army’s Legacy of Leadership

by Matt Rasmussen

There’s an old adage you’ve likely heard, “The Army is not about people, it is people.” Army leaders and soldiers pay attention to endstrength more than any other service because people are the power behind everything the Army does. And because people are so critical to the Army, leadership is the fundamental action that Army leaders must understand and master in the course of their career. Leadership provides soldiers and junior leaders the purpose, direction, and motivation to execute the tasks to fulfill the mission, large or small.

If the Army is people, the Army is also family…and I’d like to tell you about mine. My family is an Army family. We count at least twenty of us who have served and most of those are combat veterans of World War I, World War Two, the Cold War, Vietnam, Iraq, and Afghanistan. Since 2001, between two uncles, myself, and three cousins, our family has almost continually had at least one member deployed. This rich history of mostly Army service was impressed on us mainly by my grandfather, BG (retired) Jim Shelton.

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Soldiers salute the colors before the 2016 All-American Bowl in San Antonio, Jan. 9, 2016.
The soldiers are assigned to Fort Sam Houston. U.S. Army Photo by Sgt. Bethany L. Huff

When Everest Just Isn’t Your Summit

by Joe Byerly

In 1996, ninety-eight men and women successfully reached the summit of Mount Everest. Unfortunately, fifteen climbers lost their lives. On May 10 of that year, a series of mishaps mixed with a powerful storm to create one of the deadliest days in the mountain’s history. The story of the two teams, led by Rob Hall and Scott Fischer, has become famous due to the blockbuster movie Everest and several books written by the survivors.

Why did some climbers make it to the top and back to basecamp that day, while others lost their lives? John Krakauer, one of the survivors and author of Into Thin Air wrote the following:

“Truth be told, climbing Everest has always been an extraordinary dangerous undertaking and doubtless always will be…the strongest guides in the world are sometimes powerless to save even their own lives. Four of my teammates died not so much because Rob Hall’s systems were faulty-indeed, nobody’s were better-but because on Everest it is the nature of systems to break down with a vengeance.”

Krakauer’s remarks highlight the point that when it comes to Everest type endeavors, it is not only training and preparation that matter – it is also luck. Therefore, we must take the time to reflect on the sources of our successes and failures to better understand our own strengths and weaknesses. By doing so we avoid two pitfalls that can affect later performance: committing fundamental attribution error and developing an overconfidence bias. Both of these pitfalls can leave us blinded and we won’t focus on areas where we need to improve, or we miss out on chance opportunities, or worse, we hitch our personal value to our professional progression (or lack thereof).

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Eighty-year-old Yuichiro Miura faces the summit of Mount Everest on his way to becoming the oldest person ever to climb the world’s highest mountain. Link to photo on The Japan Times Online.

Putting Leadership Back in Leader Development

Take a look at your unit calendar. Scan the clutter of appointments, meetings, formations, training events, ceremonies, and administrative commitments. Do you see any events dedicated to improving the quality of your people’s leadership? If not…if leadership development isn’t a separate line of effort…then how are you developing leaders?

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A U.S. Army Ranger from Bravo Company, 2nd Battalion, 75th Ranger Regiment, keeps his sight on a target with an M240L machine gun during a company live fire training at Camp Roberts, Calif., Jan. 30, 2014. U.S. Army Photo Illustration by Staff Sgt. Teddy Wade. I like this photo because it’s a reminder that all military leadership boils down to supporting this Soldier on the ground.