Tag Archives: Communication

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Professional Etiquette in the Digital Age

by James Welch

Perhaps more than any other professional culture, the military demands that Soldiers perform their duties with a particularly high level of decorum and professionalism.  This is manifested in our hierarchical rank structure and our daily interactions with superiors, peers, and subordinates.  While the rise of digital technology has the potential to make these relationships stronger and improve the overall performance of individuals and organizations, it also has the potential to significantly damage one’s image.

etiquette

Photo Credit: Army Sergeant Christopher M. Gaylord, 5th Mobile Public Affairs Detachment
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My In-Depth Guide to Creating a Blog Post

The Military Leader - from "Birth to Buffer"

There are two types of people who will really like this post. First are the content producers (bloggers, website managers, writers), because I’m going to lay out some really geeky blog stuff. The other people who will enjoy this are those who want to peek behind the curtain of The Military Leader blog. This post is an inside look at everything that I invest and every step that I take to make The Military Leader what it is today. If you’re not a content producer, don’t worry. I’m going to give you a few takeaways right up front. Here we go!

The Military Leader

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Starting with “No, But, or However” (Habit Series #5)

The fifth habit that Marshall Goldsmith discusses in What Got You Here Won’t Get You There is all about telling people they’re wrong. Leaders do it, a lot, and often without realizing it’s happening. This habit is also about telling the truth and providing clarity, but before we dive into the details, imagine this scenario.

Habit

Mr. Roger Astin, exercise scenario manager of U.S. Army South,
briefs a group of multinational officials during PKO North ’08, MANAGUA, Nicaragua. Photo by Maj. Tim Stewart.
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What Combat Leaders Need to Know About Neuroscience

We remember the books that change us…that alter our thinking, move us emotionally, or reveal unseen, enlightening perspectives. Powell’s My American Journey did that for me. So did Bill Bryson’s A Short History of Nearly Everything. And when I read Malcolm Gladwell’s Blink: The Power of Thinking Without Thinking in 2007, I recall connecting so many new insights that I didn’t have enough book margin to capture them all. The relevancy for the military profession spilled off of the pages and sparked an intellectual curiosity that has lasted for years.

The topic is neuroscience and the breakthrough discoveries that its researchers have made in recent years. As neuroscientists publish fascinating papers about how the brain functions, authors like Gladwell, Jonah Lehrer, David Rock, Joseph LeDoux, and others translated their work into digestible language with real world application. From decision psychology to organizational efficiency to change detection and management, new understanding of the brain is changing how we live our lives.

But as I made connections from neuroscience to the military profession, specifically tactical combat leadership, I found few resources to aide the service member, Dave Grossman’s On Killing: The Psychological Cost of Learning to Kill in War and Society and Warrior Mindset being the most useful. So I decided to embark on a personal quest to publish something that references neuroscience to improve military leader performance. What resulted was my first published article and a Master’s thesis on the topic. This post is an adapted version of that endeavor.

Neuroscience

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What’s Your Leadership Narrative?

Check out my new guest post, on From the Green Notebook

Earlier this year in a podcast interview with Leadership on Tap, I mentioned that I was wrestling with the concept of a “leadership narrative.” This was the term I used to describe the summation of personality traits, competence, experience, beliefs, biases, and opinions that one uses to communicate as a leader. Leadership narrative is the tangible expression of one’s leadership DNA.

As I compiled my thoughts into a blog post, Joe Byerly graciously offered to host it on his blog, From the Green Notebook. After lots of discussion and editing, I’m very pleased to invite you to read, How Effective is Your Leadership Narrative?

Please check it out and if you have a moment, we’d appreciate if you could share it with your network. Thanks and have a great weekend!

Leadership Narrative

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This is #Slack…and Here’s How Your Unit Can Use It

One week spent in a military unit will show you that efficiency isn’t its shining characteristic. Not only does information bombard the unit from multiple levels of the chain of command, but within the organization there are hundreds of conversations taking place to prepare for, synchronize, and execute the myriad of events on the calendar. (And I’m sure the same is true for the business world.)

These conversations happen over thousands of emails, in meetings, face to face, and on the phone. And if your experience is like mine, almost everything goes out over email.

But what if there was a way to customize your conversations based on your team’s requirements instead of relying on the single “channel” that is the email inbox? What if you could have your conversations in the right place, instead of all over the place?

Enter #Slack.

slack

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Achieving Effects with Your Boss, pt. 3: Decision Time

So far in the Achieving Effects with Your Boss series, we’ve covered how to make the right first impression and how to engage your boss with intention. Now that you’re comfortable with the leadership environment your boss has established, it’s time to discuss how to influence their decision making to achieve effects for you, your team, and the greater organization.

Boss

Secretary of the Army John McHugh listens as Commander of the Combined Arms Center Lt. Gen. David G. Perkins briefs during a visit at the U.S. Army Training and Doctrine Command, April 20, 2012 at Joint Base Langley–Eustis, Va. U.S. Army Photo by Staff Sgt. Bernardo Fuller.
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Professional Development, One Paragraph at a Time (ProDev2Go)

A New Blog by Ross Coffman

What does an Army Colonel do after he finishes killing it in brigade command? …Start a professional development blog, of course! Today, let me highlight a new blog that you’ll definitely want to make part of your professional development plan.

ProDev2Go just fired up last month, but is the continuation of a groundbreaking leader development approach by one of the most successful brigade commanders in the Army today.

ProDev2Go

Breaking Barriers

While in command down at Fort Bliss, Colonel Ross Coffman sought a new way to connect his Troops with his leader development vision, something better than the usual death by PowerPoint. So, he got a Twitter account, then created a YouTube and podcast channel called Ready First. He and his Command Sergeant Major used this novel approach to communicate with the command, relay their leader development and tactical experience, and show that Army leaders are capable of getting out of their comfort zone to reach their people.

Rapid Fire Mentorship

Now, as a testament that the best leaders never stop looking for ways to have positive influence, Colonel Coffman dove head first into the blogging world and created ProDev2Go as a way to provide high quality leader development in short bursts. The concept is simple:

As a “Leader on the Go” we understand that you desire a succinct learning opportunity that provides a written glide path for success.  This leader development site is a single paragraph of lessons learned that you can use in a practical role in your workplace, job, business, or employment. We are changing Leaders one Paragraph at a time!!!

Plugging into ProDev2Go is like being mentored by a brigade commander, something we all could benefit from. You’ll find insight on trust, mission command, leader development, warfighting doctrine, and many other useful topics.

Head on over there now and check it out!

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